Comments on: Royal Bank Teams Up With CRA Collections. http://blog.danwhite.ca/2010/08/06/royal-bank-teams-up-with-cra-collections/ Dan White's Personal Web Site where he provides information on tax topics in Canada. Tue, 22 May 2012 01:42:10 +0000 http://wordpress.org/?v=2.2.1 By: Teresa http://blog.danwhite.ca/2010/08/06/royal-bank-teams-up-with-cra-collections/#comment-50032 Teresa Mon, 26 Sep 2011 17:55:10 +0000 http://blog.danwhite.ca/2010/08/06/royal-bank-teams-up-with-cra-collections/#comment-50032 Thank you for providing this information that RBC CSR Manager and the business banking CSR refused to provide. I contacted RBC as well as the above number and they advised me they could not release the legal court order to me that it was internal only and that I would have to contact CRA directly (which I had already done with no response). They were surprised that I had the internal number and refused to speak with me trying to refer me back to the branch and their CSR who were useless. I told them I would be closing all my business and personal accounts with RBC and that I'd be writing a letter to the Ombudsman. Their response was that I could do that if I wished as if they didn't really care about my business. Any other suggestions fellow RBC customers who have experienced this already? Thank you for providing this information that RBC CSR Manager and the business banking CSR refused to provide. I contacted RBC as well as the above number and they advised me they could not release the legal court order to me that it was internal only and that I would have to contact CRA directly (which I had already done with no response). They were surprised that I had the internal number and refused to speak with me trying to refer me back to the branch and their CSR who were useless. I told them I would be closing all my business and personal accounts with RBC and that I’d be writing a letter to the Ombudsman. Their response was that I could do that if I wished as if they didn’t really care about my business.

Any other suggestions fellow RBC customers who have experienced this already?

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